Job description
Join our team at Janamuda as a Customer Service Executive specializing in AI and E-commerce. In this role, you will not just provide support, but leverage cutting-edge AI tools to enhance customer experience and drive business growth.
Responsibility
- Manage customer inquiries through various communication channels
- Utilize AI technology to optimize customer interactions
- Provide personalized assistance and recommendations based on customer data
- Resolve customer complaints efficiently and effectively
- Collaborate with cross-functional teams to improve overall customer satisfaction
Qualification
- Previous experience in customer service or related field
- Familiarity with AI technologies and e-commerce platforms
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational abilities