Job description
Join our team at PERSOL as a Customer Service Officer and enjoy a unique work environment surrounded by nature. We are currently seeking individuals who are passionate about providing exceptional customer service and are willing to work on a 4-day work week with shifts.
Responsibility
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a professional manner
- Assist customers with product information and orders
- Maintain customer records and update information in the system
- Collaborate with team members to ensure customer satisfaction
Qualification
- Prior experience in customer service or related field
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and problem-solving abilities
- Proficient in Microsoft Office applications