Job description
Join our team as a Customer Service Representative at Synchrony in Cebu City, Cebu. This is an exciting opportunity to provide exceptional customer service and support to our clients.
Responsibility
- Handle inbound customer inquiries and provide solutions
- Assist customers with account management and product inquiries
- Resolve customer complaints in a timely and efficient manner
- Process orders, returns, and exchanges
- Document customer interactions and maintain accurate records
Qualification
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize workload
- Previous customer service experience is a plus
- High school diploma or equivalent required