Job description
Join our team at Synchrony as a Customer Service Representative! We are currently seeking dedicated individuals who are passionate about delivering exceptional customer service. As a member of our team, you will have the opportunity to interact with customers, address their inquiries, and provide solutions to ensure a positive experience.
Responsibility
- Respond to customer inquiries via phone, email, and chat
- Assist customers with account inquiries and issue resolution
- Provide product information and assist with orders
- Ensure customer satisfaction by addressing concerns promptly and professionally
- Document customer interactions and transactions accurately
Qualification
- Excellent communication and interpersonal skills
- Customer service experience preferred
- Ability to multitask and manage time effectively
- Attention to detail and problem-solving skills
- Proficiency in MS Office applications