Job description
We are looking for a dedicated Customer Service Representative to join our team at Golden Dragon Motor Sales Corp in Pasig City, Metro Manila. As a call center agent, you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Responsibility
- Answering incoming calls and responding to customer inquiries
- Resolving customer complaints in a professional manner
- Providing information about products and services
- Handling and resolving customer feedback
- Maintaining customer records
Qualification
- Excellent communication skills
- Customer-oriented approach
- Ability to multitask and prioritize
- Problem-solving skills
- Previous customer service experience is a plus