Job description
Join our team at Golden Dragon Motor Sales Corp as a Customer Service Representative. We are seeking a dedicated individual to provide exceptional customer support and assistance.
Responsibility
- Answer incoming customer inquiries
- Resolve customer complaints via phone, email, or social media
- Provide information about products and services
- Assist with placing orders and processing returns
- Update customer information in the database
Qualification
- Excellent communication skills
- Customer service experience preferred
- Ability to multi-task and prioritize tasks
- Attention to detail
- Proficiency with computer systems and MS Office