Job description
We are seeking a dedicated Customer Service Representative to join our team at Golden Dragon Motor Sales Corp in Alabang, Metro Manila. As a call center agent, you will be the first point of contact for customers, providing exceptional service and resolving any issues they may have.
Responsibility
- Answering incoming calls and emails from customers
- Providing information about products and services
- Resolving customer complaints or issues
- Processing orders and returns
- Maintaining a high level of customer satisfaction
Qualification
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Customer-oriented mindset
- Previous experience in customer service is a plus