Job description
We are currently seeking a talented Customer Service Representative to join our team at Golden Dragon Motor Sales Corp. As a Call Center Agent, you will be the first point of contact for customers, providing excellent service and support.
Responsibility
- Handle inbound and outbound customer calls
- Resolve customer complaints and issues
- Provide product information and pricing
- Manage customer accounts and orders
- Assist customers with troubleshooting
Qualification
- Excellent communication skills
- Customer-oriented approach
- Ability to work in a fast-paced environment
- Problem-solving skills
- Previous experience in a call center is a plus