Job description
We are seeking a dedicated Customer Service Representative to join our team at Golden Dragon Motor Sales Corp in Davao City, Davao del Sur. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries in a timely and efficient manner.
Responsibility
- Answering incoming calls and responding to customer inquiries
- Providing information about products and services
- Resolving customer complaints and issues
- Processing orders and returns
- Maintaining customer records and documentation
Qualification
- Excellent communication skills
- Customer service-oriented
- Ability to multitask and prioritize tasks
- Problem-solving skills
- Attention to detail