Job description
Are you looking to kick start your career in customer service? Join TTEC in Cebu as a Customer Service Representative!
In this role, you will report to the team leader and play a crucial part in delivering exceptional customer experiences and contributing to the success of the team.
Responsibility
- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product or service related issues
- Resolve customer complaints in a professional manner
- Provide product information and recommendations
- Update customer information in the database
Qualification
- No BPO experience required, but customer service experience is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and problem solve efficiently
- Strong attention to detail and organizational skills
- Willingness to work in a fast-paced environment