Job description
Join TTEC in Iloilo as a Customer Service Representative and kickstart your career! As part of our team, you will play a pivotal role in delivering exceptional customer experiences and contributing to the overall success of our team.
Responsibility
- Provide excellent customer service via phone, email, and chat
- Address customer inquiries and resolve issues promptly
- Assist customers with product information and troubleshooting
- Maintain accurate records of customer interactions
- Collaborate with team members to achieve service excellence
Qualification
- Excellent communication skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented and organized
- Customer-focused with a positive attitude
- Proficient in using computer systems and software