Job description
Are you passionate about helping others and seeking a rewarding career opportunity? Join our team at R1 RCM as a Customer Service Representative at our BGC site in Taguig City, Metro Manila.
We are looking for dedicated individuals to provide exceptional customer service in the healthcare industry. Grow and thrive in a safe, supportive work environment where your contributions are valued.
Responsibility
- Assist customers with inquiries and concerns via phone, email, and chat
- Resolve customer issues promptly and professionally
- Update customer records accurately in the system
- Collaborate with other team members to ensure customer satisfaction
- Adhere to company policies and procedures
Qualification
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Customer service experience is a plus
- High school diploma or equivalent