Job description
Join our team at Sagility and embark on a rewarding career as a Customer Service Representative! This entry-level role is perfect for individuals looking to kickstart their career or make a shift into the customer service industry.
As a CSR at Sagility, you will play a crucial role in delivering exceptional service to our customers. If you are ready to be part of something extraordinary and drive growth while improving lives, then this is the perfect opportunity for you!
Responsibility
- Respond to customer inquiries via phone, email, and chat
- Assist customers with product information and support
- Resolve customer complaints in a timely and professional manner
- Escalate complex issues to the appropriate department
- Ensure customer satisfaction and retention
Qualification
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Attention to detail and accuracy
- Previous customer service experience is a plus