Job description
Join IGT Solutions as a Customer Service Representative and be part of a dynamic team that offers competitive salary, benefits, and career growth opportunities in a customer-focused environment.
Responsibility
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues in a timely manner
- Provide product and service information to customers
- Upsell products and services when appropriate
- Ensure customer satisfaction and retention
Qualification
- Excellent communication and listening skills
- Ability to multi-task, prioritize, and manage time effectively
- Customer service experience is a plus
- Computer proficiency
- High school diploma or equivalent