Job description
We are currently looking for a highly skilled and customer-oriented Customer Support Representative to join our team at Seidotech Solutions Corporation. As a Customer Support Representative specializing in HMO/healthcare claims, you will play a crucial role in assisting clients with their inquiries and providing top-notch service.
Responsibility
- Handle inbound calls from customers regarding HMO claims
- Provide accurate and timely information to customers
- Assist customers with claim submissions and updates
- Resolve customer complaints and issues in a professional manner
- Collaborate with internal teams to ensure seamless customer service experience
Qualification
- Prior experience in customer support or a related field
- Familiarity with HMO/healthcare claims processes
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and ability to follow processes accurately