Job description
We are seeking a highly experienced Director of Operations to join our team in Cebu. The ideal candidate will have a proven track record in leading and optimizing operational processes to drive business success.
Responsibility
- Develop and implement operational strategies
- Manage and optimize day-to-day operations
- Lead and mentor a team of operations staff
- Ensure compliance with company policies and regulations
- Analyze and improve operational efficiency
Qualification
- Bachelor's degree in Business Administration or related field
- Minimum of 5 years experience in operations management
- Strong leadership and communication skills
- Proven ability to drive business performance through operations
- Experience in the call centre industry is preferred