Job description
The Executive, CRM, Data Analytics & Customer Experience at Vantage Automotive plays a crucial role in supporting customer engagement initiatives across our brands. You will be responsible for managing and analyzing customer data to enhance their experience and satisfaction.
Responsibility
- Develop and implement CRM strategies
- Analyze customer data to improve experiences
- Create data analytics reports
- Collaborate with cross-functional teams
- Enhance customer journey mapping
Qualification
- Bachelor's degree in Business or related field
- Proven experience in CRM and data analytics
- Excellent communication skills
- Strong problem-solving abilities
- Understanding of customer experience principles