Job description
Private Advertiser is hiring a proactive Fashion E-Commerce Admin to manage the backbone of our online store in Butterworth, Penang. This role is perfect for detail oriented individuals who love fashion and technology, combining product data management with day to day web operations to deliver a seamless shopping experience.
As the Fashion E-Commerce Admin, you will ensure accurate product listings, upload new items, manage variants, and maintain pricing and promotions across our catalog. You will coordinate order fulfillment with warehousing and courier partners, monitor stock levels, and resolve any order or listing discrepancies quickly. Your customer service mindset will help respond to inquiries, troubleshoot issues, and maintain high satisfaction across our online channels. You will also assist with reporting, merchandising, and site optimization to support growth in a competitive online fashion market.
We offer a collaborative work environment in Penang, with opportunities to grow your skills in product information management, inventory control, and digital marketing support. If you are organized, data driven, and motivated to contribute to a thriving online fashion store, we would love to hear from you.
Responsibility
- Manage product uploads, updates, and category tagging across the online catalog.
- Prepare and upload product images, descriptions, and attributes; maintain consistency with brand guidelines.
- Process orders, coordinate fulfillment with warehouse and courier partners, and monitor order status.
- Maintain accurate inventory levels and perform regular stock reconciliations.
- Monitor and update pricing, promotions, and product availability to optimize conversions.
- Respond to customer inquiries, resolve issues, and provide excellent service across channels.
- Collaborate with marketing and merchandising teams on product launches and seasonal campaigns.
- Generate reports on sales, orders, inventory, and performance metrics; provide insights to improve operations.
Qualification
- Experience in fashion e-commerce or retail admin role.
- Strong data entry and data management skills with high accuracy.
- Familiarity with e-commerce platforms (Shopify, WooCommerce) and product information management.
- Proficient in Excel/Google Sheets; capable of data analysis and reporting.
- Excellent written and verbal communication; customer service oriented.
- Ability to work in a fast paced environment and coordinate cross functional teams.
- Basic understanding of digital merchandising and SEO for product listings.
- Attention to detail and proactive problem solving.