Job description
Are you a dynamic individual who thrives in a client-facing role? Dana Purna Investama is seeking a Frontline Representative to be the face of our company and excel in managing appointments efficiently.
Responsibility
- Greet and assist customers in a professional manner
- Schedule and manage appointments effectively
- Respond to inquiries and provide information about products/services
- Maintain a clean and organized front desk area
- Handle customer complaints and resolve issues promptly
Qualification
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Previous customer service experience is a plus
- Proficiency in MS Office applications