Job description
Join Hyundai Philippines as a General Retail Manager in Binan City, Laguna. This is a leadership role at a bustling automotive retail location where you will guide day-to-day operations, drive sales growth, and elevate every customer interaction to meet the brand’s high standards. The position offers a competitive compensation package, comprehensive benefits, and a clear path for career development within a global automotive leader.
As a General Retail Manager, you’ll be trusted to shape a high-performing team, optimize showroom performance, and ensure a seamless customer journey from first contact to after-sales care. You’ll leverage data-driven insights, implement effective merchandising strategies, and collaborate across departments to deliver exceptional value to our customers and the Hyundai brand.
We’re seeking a motivated, results-driven leader who thrives in a fast-paced retail environment, embraces change, and builds strong relationships with customers, team members, and community partners. If you’re passionate about automotive retail and ready to lead with integrity and energy, this is the role for you.
Responsibility
- Lead daily operations of Hyundai Binan City dealership, ensuring high standards of service, cleanliness, and safety.
- Develop and execute sales and leasing strategies to meet or exceed monthly targets across new and pre-owned vehicles and after-sales services.
- Manage inventory, merchandising, pricing, promotions, and showroom display to optimize visibility and profitability.
- Recruit, coach, and motivate a high-performing sales and support team; conduct performance reviews and provide ongoing development opportunities.
- Monitor KPIs such as conversion rate, average transaction value, gross margin, and customer satisfaction; report insights to regional leadership.
- Collaborate with service, parts, and financing teams to deliver a seamless dealership experience and maximize lifetime customer value.
- Ensure compliance with Hyundai brand standards, safety regulations, and local business policies.
- Plan and execute local marketing events, community engagements, and promotions to drive foot traffic and brand loyalty.
Qualification
- Bachelor’s degree in Business, Marketing, Automotive Management, or a related field; or equivalent practical experience.
- 3+ years of retail management experience, preferably in automotive dealerships or consumer electronics/retail settings.
- Proven leadership and people-management skills with the ability to coach, motivate, and develop a diverse team.
- Strong sales acumen, strategic thinking, and data-driven decision-making; experience managing budgets and forecasts.
- Excellent communication, customer service, and conflict-resolution abilities.
- Proficiency with POS systems, CRM, inventory management, and basic MS Office/analytics tools.
- Knowledge of local market dynamics in Laguna and surrounding areas; familiarity with financing and warranty processes is a plus.
- Ability to thrive in a fast-paced environment and adapt to evolving business needs.