Job description
Concentrix is seeking a motivated Customer Service Representative to join our Financial Account team in Clark. This is an exciting opportunity to level up your career in a dynamic and supportive environment.
Responsibility
- Provide excellent customer service over the phone or through email
- Handle customer inquiries, complaints, and requests
- Process orders and provide product information
- Offer solutions and recommendations to customers
- Maintain accurate records of customer interactions
Qualification
- Strong communication and interpersonal skills
- Ability to multitask and problem solve effectively
- Previous customer service experience is a plus
- Proficiency in MS Office applications
- High school diploma or equivalent required