Job description
VA Masters is seeking a motivated Logistics Virtual Assistant to join our operations team. In this full-time role, you will support logistics and supply chain tasks for a portfolio of clients, ensuring accurate order processing, on-time shipments, and effective vendor coordination. This role is ideal for a detail-oriented professional who enjoys solving logistics puzzles and delivering reliable results in a fast-paced environment based in Calamba City, Laguna, Philippines.
Key responsibilities include managing order entries and updates in our systems, coordinating shipments and carriers, maintaining accurate inventory levels across multiple platforms, generating routine reports, and assisting with invoicing and vendor communications. You will provide timely status updates, identify bottlenecks, and collaborate with cross-functional teams to keep operations running smoothly.
What we look for in a candidate is not only technical ability but also a strong service mindset. You should communicate clearly in English, be comfortable with data entry and spreadsheet work, and thrive on turning data into actionable insights. A background in logistics, e-commerce, or virtual assistance is a plus, but we welcome motivated applicants who want to grow with us.
Join VA Masters and contribute to a culture of excellence, reliability, and growth. We offer a stable full-time opportunity, a competitive hourly rate, and room to advance as our client base expands. If you are ready to take ownership of logistics tasks and help deliver exceptional outcomes, we want to hear from you.
Responsibility
- Manage order intake, entry, and processing across systems and spreadsheets
- Coordinate shipments with carriers and warehouses to ensure on-time delivery
- Maintain accurate inventory levels across multiple platforms
- Generate regular logistics reports and monitor KPIs
- Assist with invoicing, purchase orders, and vendor communications
- Provide timely status updates and proactive issue resolution
- Support customer inquiries related to orders, shipments, and returns
- Document SOPs and assist with process improvements
Qualification
- 1+ years of experience in logistics, supply chain, or virtual assistance
- Proficiency with MS Excel/Google Sheets; familiarity with ERP or WMS is a plus
- Strong written and verbal English communication
- Excellent organizational skills and attention to detail
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Basic understanding of shipping, inventory concepts, and vendor coordination
- High school diploma required; bachelor's degree preferred but not required