Job description
Lead the growth of digital subscriptions, optimize customer journeys, and drive impactful shopfront operations with EMAPTA as the Manager of Shopfront Operations. This role offers the opportunity to work in a dynamic environment where you can make a real difference in the company's success.
Responsibility
- Manage shopfront operations to ensure smooth and efficient customer interactions
- Develop and implement strategies to increase digital subscription sales
- Optimize customer journeys to improve conversion rates
- Lead a team to deliver exceptional customer service
- Analyze data to make data-driven decisions for operational improvements
Qualification
- Bachelor's degree in Marketing, Business, or related field
- Proven experience in a similar role within the marketing and communications industry
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent analytical and problem-solving abilities
- Experience with CMS (Content Management System) software