Job description
Join Harborview Museum, a leading cultural institution, as we seek a strategic and hands-on Museum Operations Director to elevate daily operations, visitor experience, and program delivery in Boston.
In this role you will partner with curatorial, education, development, and facilities teams to ensure exemplary care of collections, seamless exhibit installations, and outstanding guest services for diverse audiences.
We offer a collaborative, inclusive work environment, competitive compensation, generous benefits, and opportunities to shape an acclaimed regional museum.
Responsibility
- Oversee daily museum operations including facilities, security, visitor services, and safety compliance.
- Lead exhibit management from planning and installation through deinstallation, ensuring timelines and budgets are met.
- Develop and manage the annual operating budget, procurement, contract management, and vendor relationships.
- Establish and enforce policies for collections care, access, and preservation standards.
- Collaborate with curatorial, education, marketing, and development teams to deliver engaging programs and public initiatives.
- Direct recruitment, training, and supervision of staff and volunteers, fostering a high-performance culture.
- Drive guest experience metrics, accessibility initiatives, and inclusive programming for diverse audiences.
Qualification
- Bachelor's degree in Museum Studies, History, Art History, or a related field; Master’s preferred.
- Minimum five years in museum management or operations with prior leadership experience.
- Strong financial acumen, budgeting, forecasting, and grant management skills.
- Excellent communication and stakeholder engagement abilities, with experience presenting to boards and donors.
- Knowledge of collections care standards, conservation principles, and exhibit planning processes.
- Proficiency with museum information systems and collections management systems; experience with TMS or AMS is a plus.
- Ability to lead cross-functional teams, manage complex projects, and work in a dynamic museum environment.