Job description
Join Alorica as a Non Voice Customer Care Representative in Quezon City and say goodbye to traditional call center work! In this role, you'll engage with customers through non-voice channels to provide exceptional support in English or other languages.
Responsibility
- Communicate with customers via non-voice channels
- Provide product or service information
- Resolve customer inquiries and issues
- Ensure customer satisfaction through professional interactions
- Maintain accurate records of customer interactions
Qualification
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
- Problem-solving skills
- Attention to detail
- Previous customer service experience is a plus