Job description
Join Mss Iso Tank & Depot Sdn Bhd as an Office Administrator in Pasir Gudang, Johor. This role is ideal for organized professionals who enjoy coordinating logistics, managing documentation, and delivering exceptional service to drivers and customers. As a full-time member of our operations team, you will play a vital part in keeping daily processes smooth and efficient in a busy industrial environment.
You will be responsible for supporting logistics operations, maintaining accurate office and transport records, and ensuring that internal and external stakeholders receive timely and accurate information. This position offers a hands-on experience with the movement of goods and fleets, while helping the company uphold high standards of accuracy, safety, and customer satisfaction. If you thrive in a fast-paced setting and value teamwork, this is a great place to contribute and grow.
We are committed to providing a collaborative workplace, competitive compensation, and opportunities to develop your skills in administration and logistics. Your initiative, attention to detail, and proactive communication will help us optimize schedules, meet delivery commitments, and maintain strong relationships with clients and drivers alike.
Responsibility
- Coordinate daily logistics operations and ensure on-time delivery by collaborating with drivers, warehouse teams, and internal departments.
- Schedule transport and route planning to maximize efficiency and minimize delays.
- Prepare and maintain accurate documentation, including delivery notes, invoices, driver logs, and compliance records.
- Coordinate with drivers, vendors, and customers to resolve routine issues and provide timely updates.
- Monitor delivery progress and proactively communicate exceptions to customers and internal teams.
- Support customer inquiries with professional, courteous service and accurate information.
- Maintain organized records and assist with general office administration and data entry tasks.
- Assist with compliance to company policies and relevant regulatory requirements in logistics operations.
Qualification
- Diploma or certificate in Administration, Business, Logistics, or a related field; fresh graduates are welcome.
- 1-2 years of administrative or logistics coordination experience preferred.
- Proficient in MS Office (Word, Excel, Outlook); familiarity with ERP or transport management systems is a plus.
- Strong communication and customer service skills in English and Malay; ability to liaise with drivers and clients.
- Excellent time management, multitasking, and problem-solving abilities in a fast-paced environment.
- Attention to detail and accuracy in documentation and record-keeping.
- Positive, proactive team player with a willingness to learn and grow.