Job description
NTUC First Campus is a leading not-for-profit social enterprise delivering high-quality early childhood education across Singapore. We are seeking an organized, detail-oriented Officer, Regulations & Operations to provide essential administrative and data management support that ensures smooth, compliant operations across our campus network in the Central Region. This role is ideal for someone who values accuracy, thrives in a fast-paced environment, and wants to contribute to a mission that supports families and young learners.
In this position, you will partner with cross-functional teams to safeguard documentation, monitor regulatory requirements, and drive process improvements that uphold our standards and policies. You will maintain critical data systems, coordinate approvals and policy updates, and support audits and governance activities. By turning data into insights, you will help campus leaders make informed decisions, optimize workflows, and deliver consistent, high-quality services to children and families.
Join a collaborative operations team that values initiative, accountability, and service excellence. If you are proactive, detail-oriented, and motivated by improving organizational efficiency while ensuring compliance, this is an excellent opportunity to advance your career in Singapore’s education sector.
Responsibility
- Ensure accuracy and completeness of regulatory and operations documentation, records, and filing across the Central Region network.
- Maintain and manage critical data systems to support day-to-day operations, reporting, and decision-making.
- Coordinate approvals, compliance checks, and policy updates with internal teams, ensuring timely implementation.
- Prepare reports, dashboards, and metrics for management reviews and regulatory audits.
- Support internal audits, risk assessments, and remediation tracking to strengthen governance.
- Collaborate with campus staff to standardize processes, streamline workflows, and drive efficiency improvements.
- Liaise with regulatory bodies, external partners, and stakeholders to ensure timely submission of documents and accurate communications.
Qualification
- Diploma or degree in business administration, operations management, public policy, or a related field.
- Experience in regulatory compliance, governance, or operations support, preferably in education or service sectors.
- Strong data management skills, meticulous attention to detail, and a commitment to accuracy.
- Proficiency with MS Office or Google Workspace; familiarity with databases, ERP, or CRM tools is a plus.
- Excellent written and verbal communication, with the ability to collaborate across diverse teams.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Knowledge of Singapore regulatory requirements for education or licensing is advantageous.