Job description
The Right Outsource OPC is seeking a detail-oriented and proactive Operations Assistant – Export/Import Shipping to support our dynamic freight forwarding operations in Talisay City, Cebu. Join our fast-paced team and play a pivotal role in managing international shipments, documentation, and communication with stakeholders across the globe.
This is an excellent opportunity for organized professionals eager to develop their logistics careers with a leading company in the export/import shipping industry. You will ensure seamless logistics coordination, timely document processing, and efficient shipment tracking to deliver outstanding service for our global clientele.
If you are passionate about logistics, thrive in collaborative environments, and possess excellent organizational and communication skills, we want to hear from you!
Responsibility
- Assist in coordinating end-to-end export and import shipping processes, including booking, scheduling, and cargo tracking.
- Manage preparation, verification, and processing of shipping and customs documentation such as bills of lading, invoices, and packing lists.
- Liaise with freight forwarders, customs brokers, suppliers, and internal teams to ensure accurate, timely shipment delivery.
- Monitor shipment status, proactively address delays and communicate updates to clients and relevant stakeholders.
- Maintain organized records of shipping transactions, documentation, and relevant compliance information.
- Check and verify the accuracy of all import/export paperwork, ensuring compliance with international shipping regulations.
- Assist the operations team with additional administrative and logistics support as needed.
- Contribute to process improvements and maintain a high standard of customer satisfaction.
Qualification
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
- Proven experience in shipping, logistics, or freight forwarding operations is an advantage.
- Familiarity with export/import procedures and required documentation.
- Strong organizational and multitasking abilities; able to manage multiple shipments and deadlines.
- Excellent verbal and written communication skills in English and Filipino.
- High attention to detail and strong analytical and problem-solving skills.
- Proficiency in MS Office applications and basic logistics software.
- Ability to work independently and collaboratively within a team environment.