Job description
Atlas Eye Specialist Centre is looking for a dedicated Patient Service Associate to join our dynamic team. As a Patient Service Associate, you will play a crucial role in providing exceptional patient care and ensuring a positive experience for all our clients. This position offers professional development opportunities and a supportive work environment.
Responsibility
- Assist patients with inquiries and appointment scheduling
- Handle patient registrations and collect payments
- Ensure a smooth patient flow and assist in maintaining a clean and organized reception area
- Coordinate with medical staff to address patient needs
- Provide excellent customer service and address patient concerns
Qualification
- Previous experience in customer service or healthcare industry
- Strong communication and interpersonal skills
- Proficient in using computer systems and basic office software
- Ability to multitask and work efficiently in a fast-paced environment
- Detail-oriented and organized