Job description
We are looking for a dedicated Patient Service Associate to join our team at PERSOL. In this role, you will be responsible for handling billing enquiries and providing excellent customer service to patients.
Responsibility
- Manage patient billing enquiries
- Assist patients with scheduling appointments
- Ensure patient records are updated accurately
- Handle customer inquiries in a professional manner
- Collaborate with healthcare providers to coordinate patient care
Qualification
- Strong communication skills
- Previous experience in a customer service role
- Ability to multitask and prioritize tasks effectively
- Attention to detail
- Knowledge of medical terminology is a plus