Job description
We are seeking a detail-oriented Quality Assurance Specialist to join our team at Cartrack. In this role, you will be responsible for evaluating sales calls and providing feedback to improve performance and compliance. This position offers dayshift hours and weekends off, providing a great work-life balance.
Responsibility
- Evaluate sales calls for quality and compliance
- Provide feedback and coaching to sales representatives
- Identify areas for improvement in sales processes
- Develop and implement quality assurance policies and procedures
- Collaborate with sales managers to enhance performance
Qualification
- Bachelor's degree in a related field
- Previous experience in a quality assurance role
- Strong attention to detail
- Excellent communication skills
- Ability to analyze data and provide actionable insights