Job description
Penbrothers is seeking a results-driven Recruitment Operations Coordinator to join our dynamic HR team in Makati. This contract role supports large-scale, high-volume hiring by ensuring core recruiting workflows are efficient, accurate, and candidate experience is exceptional. You will collaborate with multiple client accounts, coordinating every step from requisition to onboarding while maintaining data integrity and service levels. The ideal candidate is organized, data-minded, and comfortable working in a fast-paced environment where quality and speed matter equally.
As a key member of our recruitment operations, you will drive process excellence across sourcing, screening, scheduling, and onboarding. Your contributions will directly impact time-to-fill metrics, candidate satisfaction, and the overall effectiveness of Penbrothers recruitment programs. You will partner with Talent Acquisition, HR, and external vendors to streamline workflows, improve candidate experiences, and ensure compliant, scalable practices.
Why Penbrothers? You will gain hands-on exposure to large-scale hiring campaigns, learn best-in-class recruitment operations, and collaborate with a supportive team that values initiative and professional growth. This contract position offers a dynamic, people-centric environment with a strong focus on quality, integrity, and impact.
What you will impact includes optimizing workflows, maintaining accurate ATS data, and delivering timely updates to hiring managers. You will be empowered to propose and implement improvements that enhance efficiency, candidate experience, and reporting capabilities.
Responsibility
- Coordinate high-volume recruitment operations across multiple roles and client accounts, ensuring timely posting, screening, interviewing, and offers.
- Maintain accurate candidate data in the applicant tracking system, generate dashboards, and provide regular status updates to hiring managers.
- Schedule interviews, coordinate with interview panels, and manage candidate communications to deliver a professional and positive experience.
- Collaborate with Talent Acquisition, HR, and vendors to streamline onboarding and background checks for new hires.
- Identify process inefficiencies and lead initiatives to optimize workflows, SLAs, and data quality.
- Support diversity, equity, and inclusion initiatives by ensuring fair and compliant recruitment practices across roles.
- Prepare and monitor recruitment metrics such as time to fill, cost per hire, and source effectiveness to inform decisions.
- Maintain and update SOPs, participate in trainings, and promote a culture of continuous improvement.
Qualification
- Proven experience in recruitment operations or high-volume recruitment, preferably in outsourcing or staffing environments.
- Strong knowledge of applicant tracking systems and recruitment tools; ability to learn new systems quickly.
- Excellent communication and stakeholder management skills; able to collaborate with recruiters, managers, and vendors.
- Data minded with strong analytical skills and proficiency in Excel or similar tools for reporting and dashboards.
- Highly organized with the ability to manage multiple requisitions and strict deadlines in a fast paced environment.
- Understanding of local labor laws and compliance related to recruitment and onboarding is a plus.
- Problem solving and initiative; comfortable working with ambiguity and driving process improvements.
- Bachelor’s degree or equivalent experience in HR, Business, or related field preferred.