Job description
Join TTEC as a Retail Voice Account Specialist and be part of our dynamic team in Cainta, Rizal. You will work the graveyard shift and have the opportunity to earn up to P31,000 in salary package.
As a Retail Voice Account Specialist, you will report to the team leader and play a crucial role in enhancing the customer experience and contributing to the overall success of the team.
Responsibility
- Provide excellent customer service over the phone
- Handle customer inquiries and concerns professionally
- Meet and exceed customer satisfaction goals
- Adhere to company policies and procedures
- Collaborate with team members to achieve team targets
Qualification
- Prior experience in a customer service role preferred
- Excellent communication skills
- Ability to work efficiently in a fast-paced environment
- Strong problem-solving skills
- High school diploma or equivalent