Job description
We are seeking a talented Retention & CRM Growth Specialist to join our team at Bandung Cheesecuit. In this role, you will be responsible for developing and implementing strategies for customer retention, segmentation, campaigns, data analysis, lifecycle optimization, reporting, and business actions.
Responsibility
- Develop and execute customer retention strategies
- Create segmentation strategies
- Design and manage CRM campaigns
- Analyze customer data to drive insights
- Optimize customer lifecycle processes
- Generate reports and recommend business actions
Qualification
- Bachelor's degree in Marketing or related field
- Proven experience in CRM or retention marketing
- Strong analytical skills and proficiency in data analysis tools
- Excellent communication and problem-solving abilities
- Detail-oriented with a high level of accuracy