Job description
Bandung Cheesecuit is seeking a talented Retention & CRM Growth Specialist to join our team. In this role, you will be responsible for designing, implementing, and optimizing CRM strategies to increase customer retention, repeat purchases, customer loyalty, and CLV.
Responsibility
- Develop and execute CRM strategies to increase customer retention.
- Analyze customer data to identify opportunities for growth and improvement.
- Implement campaigns to drive repeat purchases and enhance customer loyalty.
- Optimize customer lifetime value through targeted marketing efforts.
- Collaborate with cross-functional teams to ensure alignment and success of CRM initiatives.
Qualification
- Bachelor's degree in Marketing, Business, or related field.
- Proven experience in CRM strategy development and implementation.
- Strong analytical skills with the ability to interpret data and drive insights.
- Excellent communication and collaboration skills.
- Experience working in a fast-paced environment with shifting priorities.