Job description
Join LINACO, a respected leader in its field, as a Sales Admin Strategist in Shah Alam, Selangor. You will play a critical role in supporting the sales team by ensuring smooth order processing, precise data entry, and proactive customer service. This hands-on position is ideal for a detail-oriented professional who thrives in a fast paced environment and enjoys solving problems before they arise. You will collaborate with sales, logistics, procurement, and finance to drive customer satisfaction, accurate invoicing, and sustainable revenue growth, all while keeping CRM data clean and workflows efficient. We value accuracy, accountability, and a customer-first mindset, and offer a supportive team culture, ongoing training, and clear opportunities for growth and advancement.
As a member of our sales operations team, you will manage orders from receipt through fulfillment, assist with quotes and invoicing, and generate regular sales reports and forecasts. Your strong organizational skills, communication, and analytical thinking will help ensure that every customer interaction is positive and that internal processes run smoothly. You will also own responsibility for calendar management, meeting coordination, and activity tracking, enabling the sales team to focus on building relationships and closing deals. If you are motivated by helping teams succeed and enjoy a role that blends administration with data analysis and process improvement, we would love to hear from you.
Responsibility
- Provide proactive administrative support to the sales team, including order processing from receipt to fulfillment.
- Accurately enter and maintain customer and order data in the CRM and ERP systems.
- Coordinate with logistics, procurement, and finance to ensure on time delivery and accurate invoicing.
- Prepare sales quotes, proposals, and assist with contract administration as needed.
- Generate regular sales reports, forecasts, and pipeline updates for the team and management.
- Handle inbound inquiries, respond to customer requests, and deliver exceptional service.
- Schedule meetings, manage calendars, and coordinate travel when required for the sales team.
- Support post sales activities, including order status updates and client follow ups.
Qualification
- Diploma or Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- 1-3 years of experience in sales administration, order processing, or customer service.
- Strong experience with CRM and ERP systems and proficiency in MS Office (Excel, Word, PowerPoint).
- Excellent communication skills in English and Malay; ability to draft professional emails and respond to customers.
- Detail-oriented, organized, and able to manage multiple tasks with precision and deadlines.
- Analytical thinker with problem solving mindset and a proactive, team oriented attitude.
- Positive attitude, customer focus, and willingness to learn and adapt in a fast paced environment.
- Familiarity with Malaysia sales processes, invoicing, and basic commercial terms is a plus.