Job description
Join CHJ Jewel Singapore Pte Ltd, a premier luxury jewellery retailer recognized for craftsmanship, authenticity, and exceptional client service. We are seeking a confident and polished Sales Consultant to deliver a tailored, unforgettable shopping journey for clients in the North Region. This full-time role offers the chance to represent an iconic brand, learn in-depth about gemstones, metals, and craftsmanship, and grow within a high-performance luxury retail environment.
As a Sales Consultant, you will be the face of CHJ Jewel, greeting clients with warmth, understanding their preferences, and guiding them through curated collections of engagement rings, bracelets, necklaces, earrings, and timepieces. You will communicate the value of authenticity and craftsmanship, provide expert product demonstrations, and help clients select pieces that align with their personal style and budget. Your professionalism, discretion, and exceptional listening skills will build trust and encourage repeat visits and referrals.
You will work closely with the store team to maintain an inviting, brand-consistent environment. Responsibilities include achieving and surpassing monthly sales targets, executing flawless transactions, maintaining accurate inventory, and ensuring pristine store presentation. You will stay informed about current trends, promotions, and new arrivals, participate in private viewings and client events, and contribute to a clienteling program that nurtures long-term relationships.
We offer comprehensive training on product knowledge, care, warranty, and after-sales service, as well as clear avenues for career progression within a prestigious luxury house. If you are passionate about luxury jewellery, enjoy a fast-paced client-facing role, and excel at turning product knowledge into compelling client experiences, we want to hear from you.
Responsibility
- Provide personalised luxury jewellery consultations, understanding client needs and preferences.
- Guide clients through CHJ Jewel collections, explaining craftsmanship, materials, and authentication.
- Meet or exceed monthly sales targets and contribute to store revenue and client acquisition.
- Process transactions accurately, handle payments, returns, and warranties in compliance with store policies.
- Maintain compelling visual merchandising and clean, organized product displays.
- Build and manage a client book for ongoing outreach and after-sales service.
- Collaborate with team during events, launches, and private viewings to drive traffic and sales.
- Stay informed about market trends, competitor offerings, and product knowledge; participate in ongoing training.
Qualification
- Minimum 1-2 years in luxury retail sales or high-end jewellery environment.
- Strong interpersonal and communication skills in English; additional languages a plus (Mandarin, Malay, Tamil).
- Proven track record of achieving sales targets and delivering exceptional service.
- Solid knowledge of jewellery materials, gemstones, authentication, and care.
- Proficiency with POS systems, cash handling, and basic inventory management.
- Professional appearance and strong brand representation; ability to work in a fast-paced environment.
- Customer-first mindset with excellent problem-solving and relationship-building skills.
- Willingness to work in North Region and flexible hours, including weekends/evenings when required.