Job description
Join Asurion as a Sales Enablement Coach in Mabalacat City, Pampanga, and take your career to the next level!
As a Sales Enablement Coach, you will play a pivotal role in empowering our sales teams to achieve exceptional results. Reporting directly to the Sr. Sales Enablement Manager, you’ll spearhead coaching initiatives, design impactful training modules, and provide ongoing support to maximize performance, customer satisfaction, and revenue growth. If you are passionate about developing talent and driving sales excellence in a dynamic call center environment, we want to hear from you!
This is a fantastic opportunity to be part of a globally recognized company, known for its culture of performance and professional growth. Grow with Asurion and help shape the future of customer support and sales success.
Responsibility
- Lead and deliver comprehensive coaching sessions for sales teams to enhance product knowledge and sales techniques.
- Develop, update, and implement effective training programs in collaboration with sales management.
- Conduct performance evaluations and provide actionable feedback to support ongoing staff development.
- Monitor key sales metrics to identify opportunities for individual and team performance improvements.
- Collaborate with cross-functional teams to align coaching initiatives with overall business goals.
- Create engaging sales enablement materials and share best practices to drive results.
- Stay up-to-date with industry trends and integrate new methodologies into the coaching strategy.
- Foster a high-performing, customer-focused culture within the call center environment.
Qualification
- Bachelor’s degree in Business, Communications, or a related field preferred.
- At least 3 years of experience in sales coaching, sales enablement, or sales training, ideally within a call center or BPO setting.
- Proven track record of driving measurable improvements in sales performance.
- Exceptional communication, presentation, and interpersonal skills.
- Strong ability to analyze sales data and translate insights into effective coaching actions.
- Experience developing and facilitating engaging training sessions for adult learners.
- Adaptability to a fast-paced, evolving environment and open to feedback.
- Proficient in MS Office Suite and familiar with learning management systems (LMS).