Job description
Porto Indonesia Sejahtera is seeking a performance driven Sales Supervisor to lead our front line retail teams in Jakarta. In this role you will design and implement compelling sales plans, coach store teams, and ensure every customer receives outstanding service. The ideal candidate thrives in a fast paced retail environment, blends strategic thinking with hands on execution, and has a track record of meeting or surpassing sales targets. You will collaborate with merchandising, operations, and marketing to optimize in store performance and profitability while upholding our brand standards.
Key responsibilities include developing regional sales strategies, monitoring daily store performance, and guiding sales associates to maximize conversion and basket size. You will manage stock levels, promotions, and POS execution with accuracy, ensuring timely reporting and data driven decisions. You will train and motivate the sales team, set clear KPIs, and implement coaching programs to improve product knowledge and customer engagement. You will partner with store managers to plan routes, assign responsibilities, and ensure compliance with company policies and safety standards. This role offers an opportunity to impact growth, enhance customer experience, and advance your career in retail leadership.
Porto Indonesia Sejahtera values initiative, collaboration, and integrity. As a Sales Supervisor, you will have visibility with regional leadership, opportunities to develop your career, and access to ongoing training in sales excellence, product knowledge, and customer service. We offer a competitive compensation package, support for professional development, and a dynamic work environment in Jakarta that embraces diversity and continuous improvement. If you are ready to drive results in a fast moving retail market, we would like to hear from you.
Responsibility
- Lead and supervise store sales teams to achieve revenue targets while delivering an exceptional customer experience.
- Develop and implement regional sales plans and promotions across stores, tracking performance with clear KPIs.
- Coach and develop sales associates through regular training, mentorship, and performance evaluations.
- Monitor inventory, stock replenishment, merchandising, and in store displays to maximize sales and profitability.
- Collaborate with Marketing and Merchandising to optimize product assortment, pricing, and promotional execution.
- Prepare accurate sales reports, forecasts, and actionable insights for management; identify opportunities and risks.
- Ensure compliance with company policies, safety standards, and loss prevention measures across all locations.
Qualification
- Proven experience in retail sales leadership or supervisory role, preferably in consumer goods or fast moving consumer goods.
- Strong track record of achieving sales targets and improving store performance.
- Excellent communication, coaching, and interpersonal skills; fluent in Indonesian and English is a plus.
- Ability to analyze data and translate insights into action; proficient in MS Excel/Google Sheets.
- Retail math and budgeting skills with attention to detail.
- Customer-focused mindset with problem solving and conflict resolution abilities.
- Willingness to travel between stores as required and ability to work flexible hours.