Job description
As a Senior Operations Manager in Insurance Services at Principal Global Services Philippines, you will lead operations with efficiency, strong talent development, risk management, and a focus on delivering KPIs, service excellence, and growth. We are looking for a seasoned professional who can drive strategic initiatives and ensure operational excellence.
Responsibility
- Oversee daily operations and ensure smooth functioning of Insurance Services department
- Develop and implement strategies to improve operational efficiency and productivity
- Lead a team to achieve service excellence and meet key performance indicators
- Manage risk effectively and ensure compliance with industry regulations
- Drive growth initiatives and identify opportunities for business expansion
Qualification
- Bachelor's degree in Business Administration or related field
- Proven experience in operations management in the insurance industry
- Strong leadership skills with the ability to mentor and develop teams
- Excellent communication and interpersonal skills
- Strategic thinking and problem-solving abilities