Job description
Flatworld Solutions Philippines is a Great Place to Work-certified company, known for its commitment to excellence and customer satisfaction. We are currently seeking a dedicated Service Delivery Manager to join our Sales Account team in Davao City, Davao del Sur.
Responsibility
- Manage client relationships and ensure customer satisfaction
- Oversee the delivery of services and products to clients
- Develop and implement strategic plans to achieve sales targets
- Collaborate with internal teams to improve service delivery processes
- Monitor performance metrics and make data-driven decisions
Qualification
- Bachelor's degree in Business Administration or related field
- Proven experience in sales account management
- Strong leadership and communication skills
- Ability to multitask and prioritize workload effectively
- Knowledge of CRM software and sales analytics