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Marketing & Communications 🏢 Full Time ⭐️ Verified

Social Media Customer Service

Eightfold Digital Marketing
Bangsar South, Kuala Lumpur
Salary Estimate
RM 3.500 – RM 5.000
Posting Time
4 Mei 2026
Deadline
4 Mei 2027

Job description

We are Eightfold Digital Marketing, a dynamic digital marketing team that applies a blend of strategic and creative approaches to deliver exceptional results for our clients. We are currently seeking dedicated individuals who take ownership of their work and thrive in a fast-paced, collaborative environment.

Responsibility

  • Provide excellent customer service through social media platforms
  • Respond to inquiries, comments, and messages in a timely and professional manner
  • Create engaging content for social media channels
  • Monitor and analyze social media trends and performance metrics
  • Collaborate with internal teams to ensure brand consistency across all channels

Qualification

  • Previous experience in customer service or social media management
  • Excellent written and verbal communication skills
  • Strong understanding of social media platforms and trends
  • Ability to multitask and prioritize tasks effectively
  • Detail-oriented and highly organized

Required Skills

customer service social media management communication skills social media trends organization

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