Job description
Join our team at Lewis Personnel Management and bridge the language gap in life-changing care as a Spanish Bilingual Email Support. In this role, you will be responsible for providing exceptional customer service in both Spanish and English.
Responsibility
- Respond to customer inquiries and issues via email
- Provide support in both Spanish and English languages
- Assist customers with product information and troubleshooting
- Ensure customer satisfaction and retention
- Adhere to company policies and procedures
Qualification
- Fluency in Spanish and English
- Excellent written communication skills in both languages
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Previous experience in a customer support role is a plus