Job description
Join Foundever as a Sr. Compliance Analyst in Cebu City, where you will lead high-visibility, client-facing audits to ensure adherence to contractual terms, regulatory mandates, and corporate policies. You will partner with cross-functional teams including Legal, Risk, Finance, and Operations to design, execute, and track comprehensive compliance programs. This role requires analytical rigor, meticulous attention to detail, and a proactive approach to risk mitigation within a fast-paced BPO environment.
Your key responsibilities include evaluating internal controls, performing risk assessments, and delivering clear, actionable audit findings to clients and senior management. You will monitor regulatory changes, translate them into practical policies and standard operating procedures, and help implement remediation plans. The Sr. Compliance Analyst will mentor junior staff, contribute to training initiatives, and drive continuous improvements in governance, privacy, anti-bribery, and anti-money laundering controls to protect both clients and the business.
We offer a collaborative, performance-driven culture with opportunities to influence policy, enhance operational consistency, and advance your career within Foundever global operations. If you are a seasoned compliance professional who thrives in client-facing roles and is motivated by accuracy, accountability, and delivering measurable results, we want to hear from you. This role is based in Cebu City, Philippines, with opportunities for hybrid work as per company policy. You will work with a diverse team across time zones, leverage data analytics tools, and contribute to risk-based decision making that supports client satisfaction and regulatory compliance.
Responsibility
- Lead and execute high-visibility client-facing audits to verify compliance with contractual terms, regulatory requirements, and corporate standards.
- Assess internal controls, perform risk assessments, and develop remediation plans to address identified gaps.
- Monitor regulatory changes and translate them into practical policies and standard operating procedures for operations teams.
- Prepare detailed audit reports and present findings to clients and senior management, tracking corrective actions to completion.
- Collaborate with Legal, Risk, Compliance, and Operations to implement governance improvements and strengthen risk controls.
- Mentor and coach junior analysts; support training, knowledge-sharing, and continuous improvement initiatives.
- Ensure compliance with data privacy, anti-bribery/anti-corruption, AML, and other applicable regulatory frameworks within client operations.
Qualification
- Bachelor's degree in Law, Business, Finance, or related field; professional certifications (CFE, CCEP, CIA, etc.) preferred.
- 4-6 years of experience in regulatory compliance, internal controls, risk management, or audit, preferably in BPO or shared services.
- Strong knowledge of data privacy laws (e.g., PDPA) and anti-bribery/anti-corruption, AML.
- Excellent analytical, investigative, and problem-solving skills; meticulous and proactive.
- Excellent written and verbal communication; ability to convey complex regulatory concepts clearly to clients and stakeholders.
- Proficient in audit methodologies, process mapping, remediation tracking, and reporting; ability to present findings effectively.
- Ability to work cross-functionally in a fast-paced environment; manage multiple priorities.