Job description
Join our team at Sutherland as a Technical Support Associate in Angeles City, Pampanga, starting this May. In this role, you will provide exceptional service, solve customer concerns, and build your career while working in a supportive and growth-oriented environment.
Responsibility
- Deliver top-notch technical support to customers
- Troubleshoot and resolve issues efficiently
- Collaborate with team members to enhance customer experience
- Adhere to company policies and procedures
- Contribute to process improvements
Qualification
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Customer service experience is a plus
- Technical background or interest in technology