Job description
Join our dynamic team at Foundever and become a Telecommunications Customer Service Representative in Bacolod City, Negros Occidental. Earn up to ₱21,000 per month plus a ₱10,000 New Hire Incentive. This is a fantastic opportunity to kickstart your career in the fast-paced telecommunications industry!
Responsibility
- Handle inbound and outbound calls from customers regarding telecom services
- Provide top-notch customer service and resolve inquiries efficiently
- Assist customers with billing, service issues, and account changes
- Update customer accounts and maintain accurate records
- Adhere to company policies and procedures for quality service
Qualification
- Prior experience in customer service or call center environment
- Excellent communication skills and the ability to empathize with customers
- Strong problem-solving skills and attention to detail
- Ability to work in a fast-paced, team-oriented environment
- Proficient in using computer systems and software