Job description
Join our team at TTEC as a Hotel Reservation Account Specialist in Santa Rosa City, Laguna. In this role, you will play a key part in delivering exceptional customer experiences and contributing to the overall success of our team.
Responsibility
- Take hotel reservation calls
- Provide excellent customer service
- Assist with booking modifications and cancellations
- Handle customer inquiries and resolve issues
- Maintain accurate records of reservations
Qualification
- Excellent communication skills
- Strong attention to detail
- Ability to multitask and work in a fast-paced environment
- Previous experience in customer service is a plus
- Proficiency in MS Office applications