Job description
Join Teleperformance as a BPO Helpdesk Trainer at our McKinley site! This is a unique opportunity to shape future talent in a thriving environment. We offer competitive salary packages, opportunities for career growth, and flexible work arrangements for skilled trainers.
Responsibility
- Conduct training sessions for new hires
- Develop training materials and modules
- Evaluate trainee performance and provide feedback
- Monitor training effectiveness and make adjustments as needed
- Collaborate with management to identify training needs
Qualification
- Bachelor's degree in a related field
- Proven experience in BPO call center training
- Strong communication and interpersonal skills
- Ability to motivate and inspire trainees
- Excellent organizational skills and attention to detail