Job description
Join our dynamic team at IGT Solutions as a Customer Support Agent based in Alabang! Enjoy a competitive salary, health benefits, and exciting career growth opportunities.
Responsibility
- Provide exceptional customer support via phone, email, and live chat
- Resolve customer inquiries and issues promptly and professionally
- Accurately document customer interactions and transactions
- Offer product and service recommendations to enhance customer experience
- Maintain a positive attitude and willingness to assist customers
Qualification
- Excellent communication and interpersonal skills
- Ability to multitask and work well under pressure
- Strong problem-solving skills
- Previous customer service experience is a plus
- Proficiency in MS Office applications