Job description
We are looking for enthusiastic individuals to join our team as Telco Customer Service Representatives. In this role, you will have the opportunity to earn up to ₱17,000 per month while providing exceptional service to our clients.
Responsibility
- Handle inbound and outbound customer calls professionally
- Assist customers with product inquiries and issue resolution
- Provide accurate information about products and services
- Meet quality and productivity goals
- Maintain customer records by updating account information
Qualification
- Excellent communication and listening skills
- Ability to empathize with customers' needs
- Strong problem-solving abilities
- Basic computer skills and familiarity with CRM systems
- Previous customer service experience is a plus